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BUILD YOUR OWN 1:2 SCALE REPLICA OF THE DALEK!

Ruthless mechanical soldiers devoid of emotion, Daleks are without doubt the most dangerous species in the universe. Own a piece of television history with this highly-detailed scale replica modelled on the 2005 ‘Time War Dalek’.

EXPERIENCE THE DALEK

JOIN OUR COMMUNITY AND SHARE YOUR PROGRESS!

STEP-BY-STEP INSTRUCTIONS

Easy to follow, illustrated instructions can be found on our “Download Centre” where you can download them all and start building your model wherever you are!

YOUR SUBSCRIPTION

FAQs

Have a question? Check out our FAQs
ABOUT THE COLLECTION

What is The Dalek collection?

The Dalek is a partwork collection from Hachette Partworks that gives you everything you need to construct a high-quality 1:2 scale model of the legendary Time War Dalek, complete with remote controlled movement, lights, sound and interchangeable weapons. The accompanying magazine will feature clear step-by-steps instructions plus fascinating articles on the history of Doctor Who.

What are the model’s specifications?

  • Scale: 1:2
  • Height: 80cm
  • Base: 60cm x 48cm x 11cm
  • Pieces: 700-800 approx.
  • Materials: Die-cast alloy, metal structure, ABS plastic for details

When will the collection be available?

The Dalek collection is available now.

How many Kits are there in the collection?

There are 140 kits in the collection.

How often is the collection published?

Monthly.

How much does each Kit cost?

Fast Track
Kit 1 to 8 $6.99 + FREE S&H
Kit 9 onwards $13.99 + FREE S&H

Standard
Kit 1 $9.99 + FREE S&H
Kit 2 & 3 FREE
Kit 4 onwards $15.99 + $2.50 S&H

Are Magazines available digitally?

Yes, all magazines are available digitally.

Go to the download centre to access all the information you need.

https://www.hachette-collections.com/en-us/download-center/

SUBSCRIBING TO THE COLLECTION

How do I subscribe?

You can subscribe to The Dalek online here.

What payment methods are available?

Visa, Mastercard or PayPal.

When will payments for my subscription be taken?

Payments for you subscription are only taken once your order has been dispatched. Except for your 1st delivery when payment is taken immediately. Payments are taken every 4 weeks, and the date will depend upon when you take out your subscription.

Have you received my subscription request? - I have not had confirmation.

If you have subscribed online, you will receive a confirmation email. If you do not receive this email, please contact our Customer Service Team since there may have been a problem receiving your order, or an error with the email address used on your order form.

What are the subscription gifts and when will I receive them?

Your subscription gifts will be delivered throughout the duration of your subscription in separate packages, rather than all at once. In the event of any gift being out of stock, or due to any circumstance beyond the control of the publisher, it will be replaced by another of equal or greater value.

Fast Track Package

  • 2nd delivery – you will receive your FREE TARDIS keychain
  • 4th delivery – you will receive your FREE toolkit
  • 6th delivery – you will receive your FREE Dalek mug

Standard Package

  • 1st delivery – you will receive your FREE KIT worth $15.99
  • 2nd delivery – you will receive your FREE TARDIS keychain and your FREE Kit 3 worth $15.99
  • 4th delivery – you will receive your FREE toolkit
  • 6th delivery – you will receive your FREE Dalek mug

Can I get the free subscription gifts without subscribing?

No, sorry, but if you’d like to subscribe you can do so here.

MANAGING MY SUBSCRIPTION AND UPDATING MY DETAILS

What if I move house?

Please contact our Customer Service Team to let them know your new address and we will update your details accordingly. Please note you cannot change your delivery address for your subscription online.

What if my card is expired or my payment details changed? How can I update my details securely?

Please give us a call using the details on the contact section. Please make sure that you don’t share any of your payment or card information by email.

REPLACEMENTS, RETURNS AND CANCELLATION

How do I cancel my subscription?

You can cancel at any time giving 28 days’ notice – please contact our Customer Service Team via telephone or email.

How do I return a Kit?

If you subscribe and decide for whatever reason not to keep a received Kit – please contact our Customer Service Team via WhatsApp, telephone or email.

I have not received all my Kits or gifts. How can you help?

We are sorry to hear that. If you have recently subscribed, please allow up to 28 days for the delivery of your first parcel. Our Customer Service Team can resolve this for you, please just get in touch using one of the methods in the contact section. If you email the team, please include your name and subscription number in the subject line.

Why have I received the wrong Kit(s)?

We will replace all your Kits with the correct copies. In order for us to arrange for a replacement, please contact our Customer Service Team via phone or email. If you email the team, please include your name and subscription reference in the subject line.

What should I do if I receive a damaged Kit?

We replace any damaged Kits free of charge. Just send us back your damaged Kit and contact our Customer Service Team.

OTHER QUESTIONS

Is this collection available in shops?

No, this collection is available via subscription only.

Why can't I get through on the telephone number given?

We have lots of lines and staff dedicated to helping you, but they can be busy at peak times so please keep trying. Alternatively, please use the contact form on our website.

I cannot access some of the website pages. What can I do?

It may be a temporary problem, so please click refresh to reload the page. If you are experiencing problems getting through to the secure order area when trying to place a subscription, please get in touch with our Customer Service Team using one of the methods in the contact section.

Contact

Chat via whatsapp

Message via online form

Phone (888) 664-5647

(Local rates apply)